Are you a DUCK or an EAGLE? - Short Story

Vijaianand / 7 yrs ago /

Quacking Duck or Soaring Eagle - A Short Story
Harvey Macky - Well known motivational speaker.  Author of the New York Times #1 bestsellers Swim With The Sharks Without Being Eaten Alive and Beware the Naked Man Who Offers You His Shirt.
Wally - A cab driver
Harvey Mackay was waiting in line for a ride at the airport. When a car pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed Harvey a laminated card and said:

"I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement."


Taken aback, Harvey read the card. It said:


Wally's Mission Statement :


To get my customers to their destination in the quickest,

Safest and cheapest way possible in a friendly environment .


This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!


As he slid behind the wheel, Wally said, "Would you like a cup of coffee? I have a thermos of regular and one of decaf."


Harvey said jokingly, "No, I'd prefer a soft drink."


Wally smiled and said, "No problem. I have a cooler up front with regular and Diet Coke, water and orange juice."


Almost stuttering, Harvey said, "I'll take a Diet Coke."


Handing him his drink, Wally said, "If you'd like something to read, I have The Wall Street Journal , Time, Sports Illustrated and USA Today."


As they were pulling away, Wally handed Harvey another laminated card. "These are the stations I get and the music they play, if you'd like to listen to the radio."


And as if that weren't enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him. Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he'd be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts.


"Tell me, Wally," amazed Harvey asked the driver, "have you always served customers like this?"


Wally smiled into the rearview mirror. "No, not always. In fact, it's only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day. He had just written a book called You'll See It When You Believe It. Dyer said that if you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. He said, 'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd. The eagle will fly to some high spot and wait for the winds to come. When the storm hits, it sets its wings so that the wind will pick it up and lift it above the storm. While the storm rages below, the eagle is soaring above it.  The eagle does not escape the storm. It simply uses the storm to lift it higher. It rises on the winds that bring the storm.  '"


"That hit me right between the eyes," said Wally. "Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more."


"I take it that has paid off for you," Harvey said.


"It sure has," Wally replied. "My first year as an eagle, I doubled my income from the previous year. This year I'll probably quadruple it. You were lucky to get me today. I don't sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can't pick them up myself, I get a reliable cabbie friend to do it and I take a piece of the action."


Wally was phenomenal. He was running a limo service out of a Yellow Cab.
I've probably told that story to more than fifty cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn't do any of what I was suggesting.
Great service is a matter of choice. You could either quack like a Duck or soar like a Eagle. 
According to me, it doesn't have to be just service. This story can be related to anything. It can be the way you act for certain situations like work environment, about life, our future and so forth. Its upto us to be DUCK or EAGLE on each one of these occasions.
Who would you prefer to be?   
I recieved this valuable email from ISKCON mailing list. Thanks to my friend sharing this lesson today. I always feel that each day there is a lesson to be learned :-)

Vijaianand / / 7 yrs ago

atleast this story helped you to figure out who are you and made you aware of it. thats a good thing. i am glad that you trying to become an eagle but hard with negative strokes. you will get it soon, keep trying.
welcome to my blog and i am glad you find this story interestinng. thats the purpose of it.
i am not sure i have seen me. may be, i should start looking for his programs. lot many people told he is good. i should check it out.. let me know if you have the timings..thanks
i am glad to know that you enjoyed and thought to be inspiration to help you out. thats really good. thanks for the comment.


drmahaguju / / 7 yrs ago

enjoyed the story.
i think i shall take inspiration frm it .
i must thank you for this story .

Kalyanee / / 7 yrs ago

ya, i like the wayne dyer lectures on pbs......not read any of his books though.

Satish Raj H / / 7 yrs ago
Satish Raj H


Vijaianand / / 7 yrs ago

thats true as its seemlessly deplicted in the story. its our way towards life that can change by our attitude. we can choose to be who we want to be and how we want to project ourselves to the outside.. good thought is in  it... i know not many people whine about it because they didn't even know about it.. i guess atleast you are aware of it..
welcome to my blog!! i never read his books. thanks for some more pointers.  as you said, its all in our hands..i agree..

thanks for the comment and sharing the same messge.

Aditi Ray / / 7 yrs ago
Aditi Ray

hi vijay,
very inspirational. i am going through a "duck" phase professionally, hahah.... should think of how to become an 'eagle'. ...  actually finding it difficult to ignore 'negative strokes'.

poetBittersweet / / 7 yrs ago

nice post!!!!

Anne-G / / 7 yrs ago

"you'll see it to believe it" is a great book. the "power of intention" is even better. it's all in the mind as they say.

Vijaianand / / 7 yrs ago

you are absolutely right. its all inside us which takes back to the blog which i wrote about it. if we can change our attitude towards how we look at the day or situation, we can change it all. in this story, wayne learnt a good lesson and tried to change is attitude towards positive nature and all changes.. i am glad you liked the message and hope you got something out of it.
i never heard about him and its the first in a good story. i will try to check out the book when i get a chance. thanks for an open answer accepting who you are. soaring like eagle is always better than a quacking duck. i am like that too. i don't like people who always complain. i like to take action and see whether i can change something by myself first and then go beyond. i was hoping to recieve more comments on it but happen to be not much, not sure why..

verboseviju / / 7 yrs ago

truly inspiring story, vijai... it is in our hands... to be happy or unhappy... we can psyche ourselves into a bad day, i suppose... though i don't exactly whine.... i shall definitely try to soar... thank you... for the inspirational tale.

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